FreelanceLeads.io ("the Service") is a SaaS platform that helps freelancers and agencies find potential clients by discovering businesses with weak online presence. The Service provides lead generation, AI-powered pitch emails, website audits, CRM pipeline management, proposal generation, case study creation, and portfolio hosting.
2. Acceptance of Terms
By creating an account or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. We may update these Terms from time to time, and your continued use after any changes constitutes acceptance of the revised Terms.
3. Account Terms
You must be at least 18 years of age to use the Service.
You must provide accurate and complete information when creating your account.
You are responsible for maintaining the security of your account credentials. Do not share your password with anyone.
You are responsible for all activity that occurs under your account.
One person or legal entity may not maintain more than one free account.
You must promptly notify us if you become aware of any unauthorized access to your account.
4. Subscription and Billing
The Service offers free and paid subscription plans. Paid plans provide additional features and higher usage limits.
Paid subscriptions are billed monthly through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.
You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period — you will retain access to paid features until then.
Prices may change with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.
Usage limits (searches, AI pitches, PDF exports) reset at the beginning of each billing cycle.
5. Refund Policy
No refunds for partial months: We do not provide prorated refunds for any unused portion of a billing period after cancellation.
Cancel anytime: You can cancel your subscription at any time to stop future billing. Your access continues through the end of the current paid period.
Billing disputes: If you believe you have been charged in error, please contact our support team at support@freelanceleads.io within 30 days of the charge. We will review each case individually and may issue a refund at our sole discretion.
Free trial: If you signed up on a free plan, no charges have been made and no refund is applicable.
6. Acceptable Use Policy
You agree not to:
Use the Service for any unlawful purpose or in violation of any applicable laws (including anti-spam regulations such as CAN-SPAM and GDPR).
Send unsolicited bulk emails or spam through the Service's email features.
Scrape, crawl, or otherwise extract data from the Service by automated means beyond what the Service interface provides.
Attempt to gain unauthorized access to other users' accounts or our infrastructure.
Upload malicious code, viruses, or any content intended to disrupt the Service.
Resell, redistribute, or sublicense access to the Service without our written consent.
Misrepresent your identity or impersonate another person or entity.
Use AI-generated content from the Service in ways that are misleading, defamatory, or harmful.
7. Intellectual Property
The Service, including its design, code, branding, and documentation, is the intellectual property of FreelanceLeads.io and is protected by copyright and trademark law.
Your content: You retain ownership of all content you create using the Service, including proposals, case studies, portfolios, and pitch emails.
You grant us a limited license to host, display, and transmit your content solely to provide the Service to you (e.g., hosting your public portfolio page).
AI-generated content (pitch emails, proposals) is provided as a starting point. You are responsible for reviewing and customizing all AI output before use.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.
9. Limitation of Liability
To the maximum extent permitted by applicable law, FreelanceLeads.io and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of or inability to use the Service.
Our total cumulative liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Disclaimer
Business data obtained through the Service (scores, reviews, contact details) is sourced from third-party APIs and may not always be accurate or current.
AI-generated content is produced by machine learning models and should be reviewed for accuracy before sending to prospects.
We do not guarantee any specific results, revenue, or client acquisition from using the Service.
11. Termination
You may terminate your account at any time by deleting it from your account settings.
We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or fail to pay subscription fees.
Upon termination, your right to use the Service ceases immediately. Your data will be deleted in accordance with our Privacy Policy.
Sections regarding intellectual property, limitation of liability, and dispute resolution survive termination.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FreelanceLeads.io operates, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of that jurisdiction.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before they take effect. Your continued use of the Service after the effective date of changes constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us at: